Can't log in

[HillSide honey]

Hello. I bought a 1 year membership on July 22 2023. I can sign in to the forum BUT can not signin to the soapmaking Friend recipe builder website or the google app. When I go to contact us, the screen says to post in the forum, so here I am.

 

[Yooper]

Hello. I bought a 1 year membership on July 22 2023. I can sign in to the forum BUT can not signin to the soapmaking Friend recipe builder website or the google app. When I go to contact us, the screen says to post in the forum, so here I am.

Hi there, I wonder if you bought a membership to soap making for him and not the soap making friend software? Can you send me vis a private message a receipt so that I can get to the bottom of this.

 

[Alan]

@HillSide honey can you give more specific error you got while logging in?

 

[HillSide honey]

Hi there, I wonder if you bought a membership to soap making for him and not the soap making friend software? Can you send me vis a private message a receipt so that I can get to the bottom of this.

Yes. Thank you. Thats exactly what I did. I purchased a membership to the forum not the soapmaking Friend.

 

[HillSide honey]

@HillSide honey can you give more specific error you got while logging in?

Sorry, my mistake. I ordered a year of the forum not the soapmaking friend.

 

[HillSide honey]

@HillSide honey can you give more specific error you got while logging in?

I see what I did wrong. Thank you for your response.