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Hi there Once of my recipes has fallen out of my recipe database. It is showing as a hyperlink in a batch but it is leading me to a brand new recipe page when clicked. Are you able to look on your server for me please and restore if you can? I have no idea why this has fallen off. Very likely...

Hi there Any deleted batch on my phone app (iOS 16.7.2) are still showing on the web app. Why is this? Do you do a pump at night? Angie

I am logged in. Click on an existing batch of mine. Edited size and date of batch, clicked save and get a permission issue. OS 16.7.2

Master batch > Action >Edit > made a couple of changes > no submit nor save button. Is this because there is an associated batch? If yes, we should not have the ability to edit. I was also unable to report this issue from the recipe itself. It would not save after adding text to the reporting...

Go into a batch Click edit batch Edit title of batch > save > error message attached > Click OK (Edited title still remains but hasn’t actually saved.) Also tried adding a photo. Saw the photo > save > error message attached > Click OK Photo still showing and 4 more > error code on saving...

I created a batch from my Master recipe. Changed the unit to kg and adjusted weight to 1.5kg. On saving, it’s taking the measure down to 1kg. I’ve done this twice now - same issue. Thanks

Hi there It would be great to clone an existing batch. And then edit as needed. Then clone that batch again etc.Any chances of this please? Cheers Angie

Hi there I am having an issue with not seeing my uploaded photos in a batch. Photo 1 is the first view. Photo 2 is when clicking on the “eye”. Any ideas please? Cheers Angie

I keep getting this error message on saving a batch - please assist asap!

I would really like the ability to ‘save as’or copy a batch to a different name, Currently, i can only edit or delete a batch.

Batch >> Edit >> Scroll down to additives >> Click on an additive e.g. salt. >> Pop-up window, but no ability to add or edit a number in the pop-up. See attached.

Hi there 1) I created a new batch 2) added a resize value (1.43 kg ) >> save 3) all soap values and calcs have gone awol after saving 4) batch never actually saved Screen share is too big to attach. I can send by email? Cheers guys Angie

Hi there Currently, I can create and resize a batch on a weight added. Would be great if it could recalculate that weight by adding the dimensions of the mold to be used for that batch (height x length x width) instead of working out the volumetric weight then adding it in grams or ounces or...

Hi there It would be good to have an option under the Action tab of a batch to duplicate that batch, leaving behind the batch name and date but inheriting all else, including notes which can be edited. Thank you.