Premium Membership Not Working - It's working but still have a question

[Amarei]

Why is the rate showing in my account subscription a rate that is $2 higher than my original subscription price?

 

[Alan]

Not positive what you mean but please send me an e-mail at [email protected] so I can help.

 

[Amarei]

Same issue. Email sent.

 

[Amarei]

transaction info

 

[Amarei]

Not positive what you mean but please send me an e-mail at [email protected] so I can help.

I sent an email and attached screenshots regarding payment. I cannot access premium content. I keep getting an error and a prompt to upgrade. Payment was sent September 28th.

 

[Amarei]

Thank you for your thorough resolution. To notch customer service.

 

[Yooper]

Thank you for your thorough resolution. To notch customer service.

I'm glad it was resolved so well for you. Please let me know if I can be of assistance with anything else. Happy soaping!