Recent content by Sydia

The only additive that I have as a % is the citric acid... the other I have to remove, then add back to the list to get the recommend usage rate for each additive,

I noticed that when adjusting/changing "OIL" amount, most things automatically adjust except ADDITIVES (Except Citric Acid), and Fragrances. May you please fix this?

Yes, it worked. Thanm you very much.

No I did not. I like to hand write certain things in because I'm not sure how much color is needed until I get the desired shade.

I'm not understanding your question

My Dreamsicle formulation: I'v added 2 additives, "Mad Micas Flotation Device" and "TD." When I clicl "SAVE" and go to "My Recieps", to Dreamscile... It dose not show the changes. I then click "Edit" and add those 2 additives again, then "SAVE" again only for it not to save. so I went to edit it...

All of them I change when needed to fit my needs. I do not know what else I can say or explain for you to understand my issue. Is there a way to refresh my account or something?

Why is it so hard for you to call so that I can explain. When I make changes to my already saved formulas, it will not save the changes. Example: Adding an additive to the list. When I add something it dose not save it. Also, if I click "Save As" it just makes a duplicate of the original...

I am not able to do that

On your website, on an actual laptop. I'm paying for this service a d can not talk to a person on phone. This is frustrating

Capture? No, I am not able to. It just will not save anything ibe changed. And if I click the "Save as button as well.... It'll just add the same original formula, not the changes. Leaving me with 2 of the same on my list, without the changes .

Every time i try to tweak my formula and save them. it will not save. instead it reverts back to what I had before the changes. please let me know how to fix this issue.