Print issues

[mx5inpenn]

I have a recipe saved and have printed it before with no issues. Tonight it is printing just the template with nothing filled in. Has anyone else experienced this or know a fix?

 

[Yooper]

I just tried it- and it’s working fine for me. Can you try logging out of everything, clearing your cache and trying again? What device and platform are you using? I was using iPad and iOS 15.

 

[mx5inpenn]

I tried originally from my phone. I now have a new phone and the same is happening. They are both android, pixel 2xl and pixel 6 pro. I can access and print fine from my windows laptop.

 

[Yooper]

Thank you for the additional information; I’ve opened a support ticket with the developers and hopefully we’ll get this sorted right away.

 

[Yooper]

I tried originally from my phone. I now have a new phone and the same is happening. They are both android, pixel 2xl and pixel 6 pro. I can access and print fine from my windows laptop.

The developer made some changes today, so could you please try again on the Androids?

 

[mx5inpenn]

The developer made some changes today, so could you please try again on the Androids?

I'm so sorry it took so long to respond! I forgot to check back. It is fixed now, thank you.

 

[Yooper]

I'm so sorry it took so long to respond! I forgot to check back. It is fixed now, thank you.

Great! I’ll close the support ticket now and please let me know if you ever have any questions or need further assistance.