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So how come I can view my current supplies of base oils, additives, lye/water, but not fragrance? I've had to manually add all of my FO's as additives in order to track inventory. Now I see a Fragrance dropdown when doing a batch, it records amount used and I can add as a purchase, but I can't...

The batch system isn't working. It is not subtracting the NaOH I Have on hand. I'm starting a new batch of soap using NaOH. The batch page says I have 2048 ounces on hand but the recipe is using 0 ounces. The recipe is correct and is marked solid soap, NaOH. Why isn't this working?

Where are there only a handful of options for adding a product in packaging? Jar, bottle, label... There's not a spot for tins, nor do I see an option to add it. I can type it in but it doesn't save it. ???

I have uploaded all of my purchases for supplies this year. I have not used "start batch" before. So I have multiple entries for the same oil that I purchased and it thinks I have much more on hand than I actually do. I see where I can edit the amount per purchase, but how do I add the totals...

In the Custom Additive section, there is a button for a liquid discount once an additive is added. What's confusing is there is a liquid discount button for each additive. Why? If I add sugar, clay, and poppy seeds, I can select a liquid discount three times. Why isn't there only one button for...

So when I click on a recipe what it first displays is completely different from is displayed when I hit edit. This makes no sense. The Oil Weights are completely different...I'm especially mad now that I'm paying for SMF. See pics.

Why can't I change anything other than "amount" in my inventory? I can't change the price I paid or anything else.

Hello. I always choose to resize my recipe to fit a mold of 42oz. Every time I soap however my batch always comes out to be 1/3ish less than that. I'm adding the proper amounts of everything so I'm not sure what's wrong.